Terms of Service
These terms explain the conditions that apply when using the ZORVIQ website, account and shopping services.
1. Using ZORVIQ
By accessing or using the ZORVIQ website, you agree to use our services lawfully and in accordance with these Terms of Service.
2. Accounts
You are responsible for providing accurate information when creating or using an account and for keeping your login details secure.
Please contact customer support if you believe your account has been accessed without your authorization.
3. Products
We aim to display product information, images, availability and descriptions as accurately as reasonably possible.
Product colours or appearance may vary slightly depending on photography, lighting and device display settings.
4. Prices
Product prices are displayed in Pakistani Rupees unless otherwise stated. Prices, promotions and availability may change.
The applicable total will be shown during the checkout process before an order is submitted.
5. Orders
Submitting an order does not necessarily mean that the order has been finally accepted. Orders may be subject to confirmation, availability and verification.
If an order cannot be fulfilled, we may cancel the affected order or item and notify the customer where appropriate.
6. Payment
Available payment methods may include Cash on Delivery, bank payment or supported online payment options.
Payment options may vary depending on location, order value or service availability.
7. Shipping & Delivery
Estimated delivery periods are estimates and may be affected by courier operations, location, public holidays, weather or other circumstances.
Customers are responsible for providing accurate contact and delivery information.
8. Returns & Refunds
Returns, exchanges and refunds are handled according to our Refund Policy and any product-specific conditions shown at the time of purchase.
9. Prohibited Use
You must not misuse the website, interfere with its operation, attempt unauthorized access, submit fraudulent orders or use ZORVIQ services for unlawful activities.
10. Intellectual Property
ZORVIQ branding, website content, graphics, logos and other protected materials may not be copied, reproduced or commercially exploited without appropriate authorization.
11. Changes to These Terms
These terms may be updated from time to time. The current version will be published on this page.
12. Contact
For questions regarding an order or these terms, please contact ZORVIQ customer support.